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Trainers

Jacqueline Turner Jacqui is an award winning leadership trainer and coach who has enjoyed a very successful career in Training and Management roles across a variety of sectors. Achievements have included 'Welsh Contact Centre Trainer of the Year and a finalist in the National Contact Centre awards for the most effective training programme. Her portfolio has covered designing and delivering training for prestigious organisations such as Lloyds, TSB, HSBC, Tesco and Orangebox.
 In addition to delivering memorable training programmes, Jacqui is also a qualified and experienced Coach and therefore is able to use those skills to embed the training delivery effectively.
  Apart from her extensive professional qualifications, she is also a Member of the European Mentoring and Coaching Council. 
 
Melanie Hawkett Melanie is an experienced tutor with a specialism in Business and Leadership skills and is DTTLS qualified to teach 14plus and SFEDI qualified in Business Support both to level 5. Melanie is a Core Advisor on the Worcestershire Business Accelerator program, delivering business support, coaching &amp and mentoring to SME Businesses across multiple sectors. Melanie’s career has been varied, working both in the UK and globally, with corporate organisations to implement change programs, procurement training programs and strategic sourcing through training, coaching & and mentoring.  Apart from her extensive professional qualifications, Melanie is also the founder of North Worcestershire Business Leaders a growing Business Support organisation working with business owners to help them learn, share, connect and contribute.
Peter Roper The Family Business Man is now in his sixth-decade primarily Helping Family Business Owners Succeed With Business Development Strategies Designed Exclusively For Family Firms. A published best selling author of now five books and a multi-award-winning speaker, Peter has spoken to well over 500,000 people in several countries and is recognised as one of the UK’s leading experts in family business. Peter is the Founder of The Family Business Practice which serves over 140 family businesses within the West Midlands and he is passionate about families and business!

Bytballs-5Tammy Ball Tammy spent 18 years working at the Oklahoma Department of Human Services before joining her husband and forming Coaching by the Balls in 2012. The final 10 years at the agency, she served as the Change Management Director where she wrote and implemented successful change programmes. Tammy is a highly sought after speaker, lecturer and workshop trainer. She is respected for her talent helping people identify and use their personal power to overcome barriers to change and then perform at the highest level possible. She is known for her compassionately candid approach to transferring knowledge that promotes personal and professional development. She declares a stance against the Industrial Revolution mindset. Tammy and her husband, Rob Ball, are certified partners of Wiley Publishing and official facilitators of the highly successful team model known as The Five Behaviors of a Cohesive Team.

Bytballs-10Rob Ball Rob has nearly 40 years’ experience in business, the vast majority in senior roles. His background is primarily in Human Resources and consultancy, his last corporate role was HR Director, GKN Autostructures. Rob’s work passions relate to changing people’s behavior, leadership development and teamwork. His expertise is organizational health and development, change leadership and company ethics. He is an international speaker (USA, Ireland, Italy, Belgium, Portugal, Austria and Germany), educator, coach and consultant. Rob and his wife, Tammy, are certified partners of Wiley Publishing and official facilitators of the highly successful team model known as The Five Behaviors of a Cohesive Team. Their business, Coaching by the Balls LLC mainly operates in the UK and USA.

Keith Fielding Keith has spent a lifetime working with and implementing his passion for Continuous Improvement/Lean principles with over 25 years experience within Aerospace manufacturing. This passion along with the qualifications gained at the world famous Cranfield University School of Applied Science has been used to support C/I programmes around the globe with many Blue Chip organisations. Latterly this experience has been utilised within a Training & Development role at BDM where students are guided through the principles & disciplines of C/I & Lean in Leadership & Management roles.
 
Craig Sharp Craig's training experience encompasses public and private sector delivery over the last 15 years. He specialises in IT and marketing and brings the two subjects together in one of his acclaimed courses, Emarketing on a Budget. Beside delivering training for BDM Craig is managing director of Abussi, an IT services business, keeping him acutley aware of current business issues.
 
Fred Copestake Fred is an experienced trainer and consultant specialising in the field of sales, leadership and performance. His unique style allows him to release the potential from his clients through active and encouraged participation. Fred delivers a variety of sales focussed training, watch a video here.
 
Mo Harford Mo Harford has a proven track record of over 20 years business to business and business to residential sales, sales management and training. Mo uses the best and most current coaching and training styles and has developed a unique, fun, effective approach to helping sales people discover the very best in themselves and find their passion for selling. With her tried and tested system of 'digging down' Mo uses a simple formula to guide sales people through the buying and selling process with outstanding results.
 
Glen Devey Glenn is a highly regarded trainer and coach delivering a range of ILM qualifications and NLP courses. Glenn's experience includes senior roles at Jaguar, Land Rover and Rolls-Royce Motor Cars.