This course provides an introduction of the Six Sigma discipline and how it may apply to lean management. It breaks through the technical 'hype' often associated with Six Sigma and shows it as a straightforward and valuable business approach.
In order to boost profitability and cash flow you need to understand and monitor the key
'drivers' of your business. A driver is something which has a major impact on the performance of the business. All courses are designed to have an impact on these drivers in your business.
Through the completion of this course you will learn:
1 Understanding Six Sigma concepts with just a few specific tools
2 We explore the needs of the Customer and how these are measured
3 We discuss Process Mapping and Measurement in this block
4 Understanding variation and exploring patterns in data
5 The concepts of sustainable change and control approaches are discussed